AI Ops & Digital Presence
Orders, bookings, admissions, paperwork and reporting — handled before you open the laptop. Plus the website, brand and marketing to put the business in front of people.
The problem
Not the skilled part — the typing. The order that arrives as a message and gets keyed into the accounts system. The reminder call. The report someone rebuilds every Monday. It is invisible until you count it.
What we've built
A London food wholesaler took orders as WhatsApp messages. Every line was then re-typed into the accounts system by hand — slow, and wrong often enough to matter. This is what replaced it, and it runs live.
A customer sends their order as an ordinary WhatsApp message. Nothing changes for them.
The message is parsed into individual order lines — product, quantity, unit.
Each line is matched against the real product list and current pricing.
Anything that doesn't match cleanly is held and flagged for a person. It is never guessed at.
Everything that passes is raised as an invoice in the accounts system automatically.
What we do
What we can automate inside the business, and what we can build to put that business in front of people. Most clients start with one and come back for the other.
Orders and bookings from WhatsApp, email or a form become checked, structured invoices — with a step that flags anything that doesn't match instead of guessing.
Wholesalers · hotels · guest housesReminders go out ahead of the slot, and anyone who doesn't turn up gets followed up — without a receptionist working a call list.
Dentists · vets · garages · salonsDrafts the reply for a human to approve and send. Holds your tone, removes the blank-page delay.
Any business with public reviewsA photographed invoice, delivery note or form becomes a structured record. Nobody re-types numbers off paper.
Accountants · wholesalers · tradesIncoming admissions and student enquiries get answered or routed automatically, so the front desk isn't the only way through.
Colleges · training providersThe weekly numbers someone assembles by hand — stock, bookings, aged debt — assembled automatically instead.
Any admin-heavy officeCorporate sites, online shops, booking sites and B2B platforms — mobile-first, properly built, not a template with your logo dropped in.
First site or a rebuildResearch, wireframes, working prototypes and a design system — so a booking flow or product holds together end to end.
Apps · booking systemsLogo, colour, typography and written guidelines delivered as one system — plus stationery and packaging templates.
New ventures · rebrandsAd creative for Meta, Google and YouTube, and short-form video for social in every aspect ratio you need.
Shops · launches · campaignsContent calendar, feed and story design, day-to-day posting and replies — reported on monthly, not left to drift.
Shops · colleges · agenciesLocal and technical SEO plus optimisation for AI-driven search, tied to paid campaigns and measured against real outcomes.
Any business wanting to be foundHow it works
You tell us what eats the week. No charge, no obligation, and nothing to install.
We put the job in writing against your real workflow — what it does, what it costs, how long it takes. Every price is quoted against the actual job; there is no rate card.
It runs on the systems you already use. We check it against real work before you rely on it.
Book the 15 minutes
Fill this in and it opens a message to us with your details already written. Nothing is stored on this page — you send it yourself, so you can see exactly what goes.
Or just call
Call or email either of us. If it isn't worth automating, we'll say so.